Privacy Policy

Fantrix Digital is committed to protecting the privacy and personal information of our clients, website visitors, and partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: This may include your name, email address, phone number, billing address, payment details, and any other information you provide to us when you contact us, register, or use our services.
Usage Information: Includes data about your interactions with our website, such as your IP address, browser type, device information, pages visited, referring URLs, and timestamps of your visit.
Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website, enhance user experience, and deliver personalized content and ads.

2. How We Use Your Information

Fantrix Digital may use the collected information for the following purposes:

Service Delivery: To provide, manage, and improve the digital marketing services you request.
Communication: To respond to inquiries, provide updates, and deliver customer support.
Payment Processing: To facilitate billing and process transactions securely.
Marketing and Promotions: To send marketing emails and promotional offers, subject to your consent where required.
Analytics: To analyze website traffic and usage trends to improve our content, services, and user experience.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share it with third parties under the following circumstances:

Service Providers: With trusted third-party providers who assist with services such as payment processing, customer support, analytics, and marketing.
Legal Requirements: When required by law, legal process, or to protect our legal rights or the safety of others.
Business Transfers: In connection with a business transaction such as a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

4. Data Security

Fantrix Digital implements industry-standard security measures, including encryption, secure servers, and firewalls, to protect your personal information. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update: You may request access to or correction of your personal data by contacting us at the details provided below.
Opt-Out: You may opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.
Cookies: You may disable cookies in your browser settings, though this may affect the functionality of some features on our website.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, and business reporting obligations.

7. Third-Party Websites

Our website may contain links to third-party sites. Fantrix Digital is not responsible for the privacy practices or content of these external websites. We recommend reviewing the privacy policies of any site you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us, and we will take steps to delete it promptly.

9. Changes to This Privacy Policy

Fantrix Digital reserves the right to modify this Privacy Policy at any time. Updates will be posted on our website, and changes will take effect immediately upon posting. Continued use of our services after changes are made constitutes acceptance of the revised policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Fantrix Digital

PLOT NO- 370/2026, DAMANA SQUARE, CHANDRASEKHARPUR, BHUBANESWAR, KHORDHA, ODISHA, India -751024

contact@fantrixdigital.com

11. GDPR and CCPA Compliance

For Residents of the European Economic Area (EEA) – GDPR

If you are located in the EEA, you have specific rights under the General Data Protection Regulation (GDPR):

Right to Access – You can request access to your personal data.
Right to Rectification – You can ask us to correct inaccurate or incomplete information.
Right to Erasure – You can request deletion of your personal data under certain conditions.
Right to Restrict Processing – You can request we limit the processing of your personal data.
Right to Data Portability – You can request to receive your data in a structured, commonly used format.
Right to Object – You can object to the processing of your personal data in certain situations.

To exercise any of these rights, contact us at fanogram@mailbox.org with the subject line "GDPR Request".

For California Residents – CCPA

If you are a California resident, you are entitled to certain rights under the California Consumer Privacy Act (CCPA):

Right to Know – You have the right to request information about the categories and specific pieces of personal information we have collected.
Right to Delete – You may request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out – You have the right to opt out of the sale of your personal information. (Note: Fantrix Digital does not sell personal information.)
Right to Non-Discrimination – You have the right not to receive discriminatory treatment for exercising your CCPA rights.

To submit a CCPA request, please email contact@fantrixdigital.com with the subject line "CCPA Request".